PLEASE NOTE: DUE TO A HIGH RATE OF DAMAGED ANALYZER RETURNS THROUGH EBAY AND AMAZON, RIGEXPERT USA MAY NOT WARRANTY ANALYZERS RE-SOLD ON AMAZON OR EBAY. PLEASE USE CAUTION WHEN MAKING YOUR PURCHASE FROM NON-AUTHORIZED DEALERS.
RigExpert USA Warranty Service and Support Promise
Why buying direct from RigExpert USA is always a better choice:
- Better Warranty Service – All products sold direct by RigExpert USA are covered under our United States “in-house” RigExpertCare warranty plan. Out of warranty repairs may also be contracted through our local USA repair center provided by PNC Engineering. Please note that RigExpert products purchased from other vendors may have to be serviced in Canada, or in the Ukraine where RigExpert Analyzers are manufactured. This will require the customer to pay the shipping costs of their product to one of those out of country locations.
With RigExpert USA & PNC Engineering your shipping expenses could be considerably less due to ‘local’ U.S. shipping rates. This means there are no added Duties or Taxes added to the cost of shipping a customer may be responsible for.
- Better Support– Through a strong partnering program with our on-line Distribution channel, PNC Engineering, RigExpert USA offers FREE unlimited telephone support to RigExpert USA direct purchase customers. Speak with a knowledgeable, qualified electronics engineer regarding RigExpert Hardware and Software function and features questions you may have. In some cases PNC Engineering can offer FREE Professional Technical help regarding antenna design, TDR Measurements, Polar/ Smith Chart and other SWR, Resistance and Reactance questions.
- Warranty period– When you purchase directly from RigExpert USA you are covered under RigExpert’s 2 year U. S Based RigExpertCare warranty program. This may be double what other vendors are advertising in the USA. (Please note RigExpert USA May not warranty items that have been purchased on eBay or Amazon due to a high rate of customer damaged analyzers which are resold or sold by an unauthorized dealer)
- Speed – Because RigExpert USA’s warranty and repair centers are located in the United States, we can offer a much faster turn around time for your repair or warranty replacement needs should they occur..
RigExpert USA Price Guarantee
- Should you find the cost of one of our ‘price protected’ RigExpert items offered by another authorized on-line re seller in the United States to be more than $5.95 below our advertised price, RigExpert USA will gladly sell you that same item for an additional $5 off their price.
- Simply contact RigExpert USA’s customer service department via E-mail to let us know the name of the vendor and their current price along with a link or web address to their page for the product you are interested in. Once this price has been confirmed by RigExpert USA a sales representative will then email you an Electronic voucher code that can be used to complete your on-line purchase. A customer service representative can be reached by clicking HERE or navigating to our “contact us” page on this website.
Please note that due to the reduced price offering RigExpert’s Free Continental USA Shipping program does not apply to this offer.
- RigExpert USA may not price guaranty “Flash Sale” prices from other vendors. These include 1 day sales, weekend sales, Special limited time sales, Black Monday or Black Friday sales.
- Please note that there are NO authorized re-sellers on eBay. RigExpert USA does not price match eBay or Amazon. Items carried on Amazon may be advertised as authorized dealers, but are stocked and sold by Amazon and not by an authorized vendor directly. This may disqualify those items from RigExpert USA’s Warranty service and price match guaranty. Contact us direct for more information.
- Because the AA-30.Zero is a kit part, RigExpert USA does not price match on the ‘Zero’ antenna analyzer PCB at this time.